P02 (Carriage error)

1. Check if  foreign material stuck to the print head railway.
2. Clean encoder strip cable.

P03 (Line feed error): error in transmission line entering the line feed (LF) is a signal telling the printer to move to another line or a whole new line that would not otherwise have reached the end of the line.

1. Check wire print head position (timing slit disk film) on the side of the machine.
2. Check PCB logic board.

P05 (ASF sensor error) sensor for paper feed error.

1. Try to replace the following:

• ASF / PE sensor unit.
• Drive unit.
• PCB logic board.

P06 (Internal temperature error): caused by abnormal heat inside the printer.


P07 (Ink absorber full): the Ink Waste ink pad inside the printer is full or counter is full

1. Replace the wastepad inside the printer or install  waste ink bin outside the printer
2. then Reset counter protection.

P08 (Print head temperature rise error): caused by thermal print head temperature exceeds a threshold.

1. Replace the new cartridge print head and / or change a new logic board.

P09 (EEPROM error): caused by corrupted or defective EEPROM chips of the printer.

1. Replace the logic board.

P15 (USB VBUS over current): caused by too much current, try removing the USB cable and then plugin again, if solve the error, try to replace with a new USB cable. If the error still exist replace the logic board.
P20 (Other hardware error): The failure of other hardware.

1. Try to replace the logic board.

P22 (Scanner error): a scanner malfunction.

1. try to change the scanner unit or change a the logic board.

E13 or E16: Ink has run out

1. Pressing the Stop / Reset button for 5 to 8 seconds until the led screen display number 1.

E04, E05, E14 or E15: Cartridge may not be installed properly

1. Reinstall the ink cartridge.